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Registration and payments are handled through Eventbrite. Sign up by completing the form below. If you need an invoice for your company, please contact us.

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FAQs

Are the classes in Dutch or in English?

English.
There will always be at least one Dutch speaking teacher to explain in Dutch when needed

Do I get a certificate when I successfully complete the training?

Yes, you will get a certificate when you successfully complete the training, including a summary of all skills and knowledge learned.

What payment methods do you accept?

Payments are handled through the Eventbrite platform.
We accept Ideal, Credit Card and SEPA-incasso.
If you need an invoice for your company, please contact us.

What is your cancellation and refund policy?

When you withdraw 7 days before the training start date, you get 100% refund.
After 7 days before the training start date refunds are no longer possible.

I have no experience with UX research at all, is this training for me?

Yes!
The training is structured in such a way that no prior knowledge of UX research is necessary. If you are eager to learn about gathering customer insights and motivated to adopt the customer-centred mindset, this training is just right for you.

Do I have to prepare myself for the training?

You will need to bring a laptop and mobile phone on which you can install programs.
And an open mind with some empty headspace to learn new things, of course  : )

Are there homework assignments?

Yes.
​A homework assignment will be given after the first training day. This will take about 2-4 hours of time investment.

Are lunch, drinks and snacks included?

Yes! We take good care of you so you can get the most out of the day. We provide coffee, thee, (healthy) snacks and lunch. If you have any diet preferences, please let us know at your registration.

What is the minimum number of registrations?

The training takes place with a minimum of 5 registrations.