6 books about Customer centricity and CX that are on my ‘to-read-list’ for 20206 books about Customer centricity and CX that are on my ‘to-read-list’ for 20206 books about Customer centricity and CX that are on my ‘to-read-list’ for 20206 books about Customer centricity and CX that are on my ‘to-read-list’ for 2020
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6 books about Customer centricity and CX that are on my ‘to-read-list’ for 2020

Customer centricity & CX develops over years

Every year I read new books to learn new stuff about Customer centricity and CX. And every year I get new ideas and my thoughts on the topics evolve.

This year these books are on my list. Looking forward to learn new things again!

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